As we continue preparing for Proptia, our new gate access and guest management system, we'd like to share a few updates and remind everyone of an important step that must be completed before registration begins.
Every adult member must have a unique email address on file with Hampton Lake. Individual registration invitations will be sent by email, and each adult member must have their own email address to create an individual Proptia account in order to create guest passes.
If members of your household currently share an email address, please make arrangements now so each adult has their own email address before registration begins.
If you need to update your email address or have questions, please email April Langill, Member Relations Manager at [email protected].
We plan to start using Proptia in September. Your current RFIDs will still operate exactly the same in the new system. You can continue to request passes via [email protected] or by calling the gatehouse directly at 843.836.7490, but the new software will streamline the electronic pass request process and improve gate attendant efficiency.
Member registration and optional training drop-in sessions will be held beginning Tuesday, August 25. The time and location of these sessions will be included in future communications, along with everything else you'll need to get started. Stay tuned!